Starter Templates Import - User has blocked requests through HTTP

No results found. Try again with different words?

Search must be at least 3 characters.

How to Fix Blocked Requests Error While Importing a Starter Template?

Importing a template to your website will send the connection request to our server for transferring the template data. One of the reasons this process could fail is that something blocks your website’s requests to our server. In this case, you will see the following message:

WP_Error – User has blocked requests through HTTP.

The connection request flow looks like this:

Starter Templates Import Request Flow

When the connection from your host to our API server is blocked, this error happens.

The possible reasons and solutions are following:

  • Some plugins installed on your website could be a cause of this issue. Please deactivate plugins temporarily and try again. We have seen this fixes the issue in 95% of the cases.
  • Your host might be using a firewall on their server, which might be blocking requests to our server ( Please get in touch with your host and ask if their firewall or security modules are blocking This is the email template that you could use:

Host Email Template:


I’m trying to import a starter template from the plugin:

It appears that my host server is not able to connect to The connection is essential for importing a starter template I need.

What could be the reason my website is not able to connect to Is there a firewall or any security modules on the server which might be blocking this?

If so, is it possible to unblock the connection to 

Can you please take a look? I’m looking forward to hearing from you.

Thank You!


Your name

Was this article helpful?
Did not find a solution? We are here to help you succeed.

Related Docs

Scroll to Top
Now choose your preferred
page builder addon
Choose your preferred page builder addon

Download is Just A Click Away!

Enter your email address and be the first to learn about updates and new features.