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Frequently Asked Questions

You can install Astra and other plugins on unlimited websites.

You will get a notification in your WordPress backend whenever an update is available. You can update it automatically with just a click.

We’re actively developing Astra Pro and the other plugins. You will get any improvements, new features and bug fixes we make in the plugin as free updates.

We take pride in providing professional, premium support to our customers through the ticketing system.

Absolutely not. The websites you have built will continue to work without any issues. If you purchase the annual license, you need to renew the license only to get updates, access to premium templates and outstanding support from our team. And if you are a lifetime customer, you are assured of lifetime updates, access to premium templates and support from us.

No. Your website will remain intact even if you choose not to renew your license. You just won’t get updates and support from us.

Absolutely yes! You can upgrade your license at a prorated rate by visiting the Upgrades page in your accounts section on our store.

No! Elementor Pro and Beaver Builder Pro are products made by other developers. Therefore, we cannot include them within our plans. However, the ready-to-use website demos are created using the free version of Beaver Builder or Elementor and you do not need to purchase the Pro versions of the page builders to use them.

We firmly believe in and stand behind our products 100%. But we understand that it cannot work perfectly for everyone. If you are unhappy with your purchase, we will gladly refund your money. You can apply for a refund within 14 days of purchase.

No problem. Just get in touch with us and we will be happy to answer all your questions.

Astra Pro Addon is a plugin that extends the free Astra theme and adds more features in it.

The Essential Bundle is a smaller package that comprises the Astra Pro Addon, WP Portfolio plugin, Starter Templates and the Ultimate Addons depending on the page builder the user uses.

Whereas, Growth Bundle offers readymade websites and includes all plugins that are used to build those sites. When you purchase Astra Growth Bundle, you don’t need to buy anything else separately.

In a nutshell, if you’re just looking for a solid and fast theme with easy options for customizations, go for Astra Pro Addon. And if you want to take a step further, need access to readymade websites and everything that is needed to build and deliver websites fast, purchase the Astra Growth Bundle.

If you wish to stick around with a single page builder and need tools to enhance its possibilities and access ready-made website templates, purchase the Essential Bundle.

The Astra Growth Bundle comprises of everything you need to build beautiful websites. It gives you access to the Astra Pro Addon, page builder addons, viz. Ultimate Addons for Beaver Builder and Elementor, Astra Premium Sites, Convert Pro, Schema Pro and WP Portfolio plugin.

Whereas, the Astra Essential Bundle is focused on the Page Builder you use. With the Astra Essential Bundle you can use the Astra Pro addon, the WP Portfolio plugin and access Astra Premium Sites and the Ultimate Addon for the page builder of your choice. You can read our article to know more about the Astra Essential Bundle.

Sure. You can upgrade just by paying the difference of what you have paid us already. Please read the further details here or get in touch with us and we will help you with the upgrade process.

No. Sorry, but we do not have a downgrading option for any of our products and packages on store

We continuously strive to add value for our Astra Growth Bundle customers. Most of the plugins we will build in the future will be available to our Astra Growth Bundle customers at no extra cost at all!

Sure! When you purchase the Astra Growth Bundle or the Essential Bundle, all the included plugins will be available in your account for download. You will have an individual purchase key for every plugin so you will be able to use them on any site with or without the Astra theme.

Yes! You will get a separate license key/purchase key for each bundled plugin. Therefore, you can use the bundled plugins on any website – even if you are not using Astra.

The ready-to-use starter templates are created using one of the following page builders: Elementor, Beaver Builder, Brizy, or Gutenberg.

All you will need to do is import the website template using our free Starter Templates (for free templates) plugin or our Premium Starter Templates (for free and premium templates) which is available when you purchase one of the Bundles. Once you import the template, you can make customizations as necessary and deliver the project. The starter templates are intended to give you a great jumpstart so you don’t have to start every project from scratch.

Of course. We’re working on new websites as we speak. In fact, we target to add few new websites in the library every month.

No! The premium starter templates are built using our premium tools such as the Ultimate Addons for Beaver Builder or the Ultimate Addons for Elementor along with Astra Pro. These premium tools are available with Astras’ Essential Bundle or Growth Bundle together with Premium Starter Templates plugin. Therefore, the starter templates marked as Premium are only available with one of these Bundles.

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