This article explains how license upgrades work.
Lifetime to Lifetime Upgrades:
Customers need to pay only the difference amount.
Example – If a user wants to upgrade from Astra Pro ($249 / Lifetime) to Astra Agency ($699 / Lifetime), he will have to pay only $450 ($699 – $249)
Annual to Lifetime Upgrades:
Customers need to pay only the difference amount (provided they have an active annual license)
Example – If a user wants to upgrade from Astra Pro ($59 / Year) to Astra Pro ($249 / Lifetime), he will have to pay only $190 ($249 – $59)
Annual to Annual Upgrades:
In case if you upgrade to annual license, the original date of license expiry is considered, regardless of the date of upgrade. The amount you will be charged will be based on the price difference and the time left in your current subscription before renewal. This means that you will have to pay a complete annual fee in case your earlier license has expired.
Example – A customer purchased an annual license for Astra Pro ($59 / Year) on January 1, 2017. On July 1, 2017, the customer upgrades his license to Astra Agency ($249 / Year). The price difference is $190 and there are 6 months left in his current subscription period. The customer will pay $95 to upgrade. On January 1, 2018, the subscription will renew and the customer will pay the license renewal amount and own an active license key until January 1, 2019.
The expiration date of the license will not change; an upgraded license will still expire on the original expiration date whether prorated or not.
Note: Above upgrade process will be applied to all Astra packages i.e. ASTRA PRO, MINI AGENCY BUNDLE, and AGENCY BUNDLE.
How to Upgrade?
Just visit the upgrades page on our store to see your available options.
Have questions? Get in touch, We will be happy to help!