We have recently implemented a new ticketing system that allows you to check your Support Ticket history.
Step to Check the Support Ticket History —
If you have opened a ticket with us from our support forms, or emailed our support you can view the ticket history under the My Tickets page.
Here’s a screenshot of how the page would look like –
To track or view the tickets please confirm, if the ticket was opened after 1st August 2023.
Once a ticket is opened you will be able to track the status of the ticket and even respond to it from the same window itself.