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/ Documentation /Installation and Updates/Astra Pro Plugin Installation/ Why Can’t I Access Astra Pro Features After Purchasing the Pro Version?

Why Can’t I Access Astra Pro Features After Purchasing the Pro Version?

If you have upgraded to the Astra Pro plan but still cannot access the paid features and keep seeing the “Upgrade Now” option (as mentioned in the below-attached screenshot), there are a few things you can check.

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Firstly, it is important to note that the Astra Pro Addon is a plugin that enhances the capabilities of the Astra theme and adds more features to it. This plugin comes with various add-ons that can be activated and deactivated according to your needs. In order to access these features of the Astra Pro add-on, you must install and activate the plugin on your website.

If you are unsure about how to begin with the Astra Pro Addon plugin, we have provided a document that outlines the steps for installing the Astra Pro plugin. This will guide you through the process and help you get started with accessing the features of the Astra Pro add-on.

Does it include access to premium templates? These seems to be locked after installing Astra Pro.

Installing Astra Pro does not enable the premium template access. You may still see the premium templates locked after buying Astra Pro. The premium templates are included with the Essential and Business Toolkit plans. Hence, you need to upgrade to Essential or Business Toolkit plans and then install the Premium Starter Templates plugin to import a premium template.

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