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If you're an existing customer, the fastest way to get support is through our ticketing system.
You can find answers to most questions in our knowledge base.
Frequently Asked Questions
Astra Pro is a plugin that extends the Astra theme.
After purchase, you will get a zip file. You can install from the WordPress backend just as any normal WordPress plugin.
Feel free to install Astra Pro on any number of your personal or client websites.
We're actively developing Astra Pro. You will get any improvements, new features and bug fixes we make in the plugin as free updates.
You will get a notification in your WordPress backend whenever an update is available. You can update it automatically with just a click.
We take pride in providing professional, one to one support to our customers through ticketing system.
No. Your website will remain intact even if you choose not to renew your license. You just won't get updates and support from us.
We firmly believe in and stand behind our products 100%, but we understand that it cannot work perfectly for everyone. If you are unhappy with your purchase, we will gladly refund your money. You can apply for a refund within 14 days of purchase.
Yes, we do offer 30% discount to non profits. Just get in touch with the email address of your organization and we will take care of you.
No problem. Just get in touch with us and we will be happy to answer all your questions.