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Need Support?

If you're an existing customer, the fastest way to get support is through our ticketing system.



You can find answers to most questions in our knowledge base.

Frequently Asked Questions

Is this a plugin or theme?

Astra Pro is a plugin that extends the Astra theme.

How to install Astra Pro?

After purchase, you will get a zip file. You can install from the WordPress backend just as any normal WordPress plugin.

How many sites can I install it on?

Feel free to install Astra Pro on any number of your personal or client websites.

What can I expect in updates?

We're actively developing Astra Pro. You will get any improvements, new features and bug fixes we make in the plugin as free updates.

How do I get updates?

You will get a notification in your WordPress backend whenever an update is available. You can update it automatically with just a click.

What kind of support do you offer?

We take pride in providing professional, one to one support to our customers through ticketing system.

Will my website break if I don't renew my license?

No. Your website will remain intact even if you choose not to renew your license. You just won't get updates and support from us.

What's your refund policy?

We firmly believe in and stand behind our products 100%, but we understand that it cannot work perfectly for everyone. If you are unhappy with your purchase, we will gladly refund your money. You can apply for a refund within 14 days of purchase.

Do you offer any discount for non profits?

Yes, we do offer 30% discount to non profits. Just get in touch with the email address of your organization and we will take care of you.

Have another questions.

No problem. Just get in touch with us and we will be happy to answer all your questions.

Astra is Free. Now & Forever.

We believe creating beautiful websites should not be expensive. That's why Astra is free for everyone. Get started for free and extend with affordable add-on packages.