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Need Support?

If you're an existing customer, the fastest way to get support is through our ticketing system.

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Documentation

You can find answers to most questions in our knowledge base.

Frequently Asked Questions

How many sites can I use Astra & Plugins?

You can install Astra and other plugins on unlimited websites.

What can I expect in updates?

We're actively developing Astra Pro. You will get any improvements, new features and bug fixes we make in the plugin as free updates.

How do I get updates?

You will get a notification in your WordPress backend whenever an update is available. You can update it automatically with just a click.

What kind of support do you offer?

We take pride in providing professional, one to one support to our customers through ticketing system.

Will my website break if I don't renew my license?

No. Your website will remain intact even if you choose not to renew your license. You just won't get updates and support from us.

What's your refund policy?

We firmly believe in and stand behind our products 100%. But we understand that it cannot work perfectly for everyone. If you are unhappy with your purchase, we will gladly refund your money. You can apply for a refund within 14 days of purchase.

Have another questions?

No problem. Just get in touch with us and we will be happy to answer all your questions.

What is the difference between Astra Pro and Agency?

Astra Pro Addon is a plugin that extends the free Astra theme and adds more features in it.

Whereas, Astra Agency package offers readymade websites and includes all plugins that are used to build those sites. When you purchase Astra Agency Package, you don't need to buy anything else separately.

In a nutshell, if you're just looking for a solid and fast theme with easy options for customizations, go for Astra Pro Addon. And if you want to take a step further, need access to readymade websites and everything that is needed to build and deliver websites fast, purchase the Astra Agency package.

Will you add more plugins in the agency bundle?

Yes, we have some plugins in the making like Ultimate Addons for Elementor which will be included in the bundle and available at no extra cost when they will be released.

Which page builder is used to create ready websites?

Astra Pro Sites are made using Beaver Builder and Elementor.

How do I implement ready sites for my client project?

All you will need to do is import the website using our Astra Pro Sites that you will get after purchase. Make customizations as necessary and deliver the project. The ready websites are intended to give you a great jumpstart so you don't have to start every project from scratch.

Will you add more ready sites in the library?

Of course. We're working on new sites as we speak. In fact, we target to add few new website in the library every month.

Can I use bundled plugins on other websites without Astra?

Sure! When you purchase this bundle, all of the included plugins will be available in your account for download. You will have an individual purchase key for every plugin so you will be able to use them on any site with; or without Astra theme.

I already own one of the bundled plugins. Can I upgrade?

Sure. You can upgrade just by paying the difference of what you have paid us already. Please read the further details here or get in touch with us and we will help you with the upgrade process.

Astra is Free. Now & Forever.

We believe creating beautiful websites should not be expensive. That's why Astra is free for everyone. Get started for free and extend with affordable packages.