Need Support?
We are here to help. Just tell us a bit about yourself and your question in brief.
Some Hints Before Lodging Support Ticket:
- Please check if the problem persist if you temporarily switch to another theme.
- Also deactivate all plugins temporarily, just to see if it's caused by some plugin installed.
If the problem is solved after the steps above, activate the original theme and plugins again one by one until the problem returns. This will help you identify what is causing it.
Here is a video that explains the process. If you’re concerned the debugging process might break your website, take a backup. It takes just a few minutes.
Proceed With Support Ticket: