If you’re a Chrome user, you’ve probably experienced a handful of (rare!) recurring issues. One of these is related to the cache and shows an error message that looks something like “ERR_CACHE_MISS.”
What does this error mean? How do you fix it? Is it difficult to fix?
Luckily, it is very easy to fix this problem yourself.
In this post, we’ll go through nine different possible options to help you find the right Err_Cache_Miss fix for your particular situation – and then get back to browsing.
Let’s get fixing!
What Does the “ERR_CACHE_MISS” Error in Chrome Mean?
The ERR_CACHE_MISS error in Chrome occurs when the browser fails to retrieve cached data for a webpage, typically due to corrupted browser cache, outdated extensions, incorrect browser settings, or problems with the website itself.
This error essentially means that Chrome couldn’t properly access or validate the cached version of the webpage you’re trying to load, forcing it to request a fresh copy from the server.
While it’s primarily a browser-side issue that can be resolved through simple troubleshooting steps like clearing cache, updating Chrome, or disabling problematic extensions, it occasionally might indicate server-side problems with the website you’re trying to access.
How to Fix the ‘ERR_CACHE_MISS’ Error in Chrome
Now that we know what the ERR_CACHE_MISS problem is, let’s walk through 9 possible solutions.
- Reload the Page
- Close and Reopen Chrome
- Disable Browser Extensions
- Update Chrome
- Clear Cache and Other Browsing Data
- Reset Google Chrome Settings
- Delete and Reinstall Chrome
- Disable the Browser Cache
- Reset Your Network Settings
1. Reload the Page
Before anything else, try reloading (or force reloading) the page. This will often fix the issue by itself.
To reload a page in Chrome, simply press CMD+R on a Mac or SHIFT+F5 on PC.
You can also select it via the menu: it’s under View > Reload This Page.
If your page is frozen or otherwise won’t reload correctly, hold Shift to enable Force Reload This Page.
2. Close and Reopen Chrome
If reloading the page doesn’t work, try reloading Chrome itself. Exit the program completely (don’t just close windows) and then re-open it.
Navigate back to the website you’re trying to visit. Does the error still appear?
3. Disable Browser Extensions
Browser extensions are often a problem when it comes to caching. For many unintentional reasons, extensions can interfere with the cache or with the connection between your browser and other websites.
To disable extensions in Chrome, go to More Tools > Extensions in the top menu.
To disable an extension, click the button next to it, in the bottom right corner. It should go from blue to gray.
Once you’ve disabled extensions, try reloading your page. If that doesn’t work, quit and relaunch Chrome itself. Sometimes Chrome needs to be restarted in order to fully disable an extension.
4. Update Chrome
If you’re using an older version of Chrome, it’s likely that this is the source of the issue.
To update Chrome, look in the top right hand corner of your browser window. There, you should see a large Update button.
Click on that button, then relaunch Chrome to apply the update. Once it’s done updating, navigate back to your page and see if you still get the net err_cache_miss error.
5. Clear Cache and Other Browsing Data
Clearing your cache is a quick way to reset everything and potentially fix any issues with the cache.
Mac
To do this in Chrome, go to the Chrome menu item and click the third item down, Clear Browsing Data.
Then, when the page loads, you’ll see the full options panel. Make sure the Cached images and files box is selected and then press Clear data.
Now visit the website. Is the ERR_CACHE_MISS error still appearing?
Windows
The process in Windows is essentially the same. However, to access the settings panel, you’ll need to click the three dots in the top right corner of the screen.
Then, click More Tools and Clear Browsing Data. Make sure that the Cached images and files option is selected.
6. Reset Google Chrome Settings
If resetting the cache didn’t work, you can also try resetting Chrome entirely.
To do this, go to Chrome > Preferences.
Then, search for “reset settings”. One option will appear: Restore settings to their original defaults. Click on that item.
You’ll now see the reset settings panel. Press the blue button to reset everything.
Windows
Click on the three dots in the top right corner of the screen. Then, click Settings.
Now click on the Advanced tab on the left hand side. Click Restore all settings to their original defaults to reset Chrome.
7. Delete and Reinstall Chrome
If resetting the Chrome settings didn’t work, try deleting and resetting Chrome itself. The exact uninstallation process will depend on what operating system you’re using.
- Windows 10
Close all Chrome tabs and windows. Click the Start menu and Settings. Next, click Apps. Under “Apps & features,” look for Google Chrome and click Uninstall. Press the confirmation message. Finally, go to Google.com/Chrome to redownload the app. Open it and reinstall the browser.
- Windows 8
Close all Chrome tabs and windows. Point to the top right of your screen, then click Settings > Control Panel. Find “Uninstall a Program” and double click on Google Chrome. Confirm the uninstallation and finally, redownload the program at Google.com/Chrome. Open the downloaded file and reinstall Chrome.
- Windows 7
Close all Chrome tabs and windows. Click the Start menu and then Control Panel. Find “Uninstall a Program” and double click on Google Chrome. Confirm the uninstallation and finally, redownload the program at Google.com/Chrome. Open the download package and reinstall the web browser.
- Windows Vista
See instructions for Windows 7 above.
- Windows XP
Close all Chrome tabs and windows. Open the Start menu and click Control Panel. Next, click Add or Remove Programs and find Google Chrome. Click Remove and then Uninstall to confirm. Finally, redownload the program at Google.com/Chrome and reinstall it.
- Mac
Close the Chrome app. Go to the Applications folder and find Chrome. Drag it to the trash. Finally, redownload Chrome at Google.com/Chrome and reinstall it.
- Android
First, open your mobile device’s Settings app. Then, touch Apps & Notifications, and then Chrome. If it isn’t visible, click See all apps. Next, click Disable. Finally, reinstall the app from the Play Store.
- iPhone and iPad
On your device, touch and hold the Chrome app. Tap the Remove X in the top corner. Confirm the delete action. Finally, go to the App Store and redownload Chrome.
Read more about deleting Chrome.
8. Disable the Browser Cache
Finally, as a last step, you can also disable the cache system entirely. To do this, you’ll need to use Chrome’s Inspect feature.
Open the page you want to connect to. Right click on the page and select Inspect.
Now you will see the Inspect panel. Click on the Network tab (the fourth item from the left) and then check the Disable cache box immediately below it.
Reload the page. Is the issue gone?
9. Reset Your Network Settings
Still having issues? The issue might be with your network itself.
Reset your network and network settings. If possible, try to connect from a different network, too. This will let you know if the problem is local to your computer, local to your network, or a problem with something else entirely.
Mac OSX
To reset your network settings in Mac OSX, click on the Apple icon in the top left and then click on System Preferences. Find the Network icon and click it.
Then, select your current network and press the minus button to remove it. Reconnect by adding in the login/password.
Windows
To reset your network settings in Windows, open the Start menu and go to Settings > Network and Internet > Status. Then, click Network Reset.
Solving the ‘ERR_CACHE_MISS’ Error
While the The Err_Cache_Miss error is a frustrating one, it’s easily solvable if you just try the different solutions in this post.
In the end, it’s a common error and one that doesn’t require too many technical skills to fix.
In this post, we covered nine different ways to solve the ERR_CACHE_MISS error. As the name suggests, this error is caused by a problem with the cache system. By resetting or fixing the cache, the error should go away!
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Have you experienced this error while using Chrome? What solution worked for you? Did we forget anything in our list of nine solutions above? Share it with your audience in the comments!

Pratik Chaskar holds the pivotal role of CTO at Brainstorm Force, serving as the backbone of the company. Renowned for his organizational skills, strategic thinking, problem-solving attitude, and expertise in leading and executing plans, Pratik plays a crucial role in the BSF’s technological landscape.
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Al my years of this new world we live in, I never knew what cache was or meant so thank you you for explaining it especially in layman’s terms as I’m pretty much computer illiterate. Really I don’t even have a computer as I do everything on my Android Motorola 7 phone. If you can imagine this? Respectfully Ms. Lita Higginbotham
Glad that you found it insightful, Lita! 🙂
Very helpful