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How to Resolve Update Failed: -1 issue with Starter Templates plugin?

An update with the Starter Templates caused once an issue not allowing plugins to update on your website. In some cases, the site went into maintenance mode.

This issue was immediately resolved in a hotfix released in version 3.1.26 of the Starter Templates/Premium Starter Templates plugin.

You can simply follow these steps to resolve the issue if you are below version 3.1.26:

Step 1: Please deactivate our Starter Templates plugin and update it to the latest version.

Step 2: In the meantime, Update other plugins that have pending updates and there shouldn’t be an issue with updates

Step 3: Reactivate the Starter Templates plugin as all the plugins are resolved and the Starter Templates are updated to the latest version.

Note: In rare cases, if the above steps do not help. You can deactivate and delete the plugin temporarily and install the latest version from the Starter Templates plugins page or Account > Dashboard page for the Premium Starter Templates plugin.

If the above steps don’t solve your issue, please open a ticket below. Our support team is always here to help!

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